Privacy Policy

This Privacy Policy explains how the SureHCS – HR Portal mobile application ("the App") collects, uses, stores, and protects personal information. By using the App, you agree to the terms described below.

1. Introduction

SureHCS – HR Portal is an employee self-service and HR management application that allows users to check attendance, request leave, view personal information, receive notifications, and perform other HR-related tasks.

The App is used by multiple organizations and is not limited to any specific company.

2. Information We Collect

Depending on the features enabled by your organization, the App may collect the following information:

2.1 Personal Information

• Full name
• Employee code
• Email or phone number
• Department and position
• Profile information provided by your employer

2.2 Work & Attendance Data

• Timekeeping logs
• Work schedules and shifts
• Leave requests, overtime, or approvals
• Internal announcements

2.3 Device Information

• Device model, OS version
• App usage logs for troubleshooting
• Push notification token

(We do not collect unnecessary device data.)

2.4 Optional Information

• Location (only if your organization enables GPS check-in)
• Camera/photo (only for attendance photo verification)

3. How We Use Your Information

We process data solely for HR and employee self-service purposes:

• Confirm identity and login
• Display HR information such as timekeeping, schedules, or leave
• Allow employees to submit requests or approvals
• Deliver internal notifications
• Improve system stability and user experience

We do not use your data for marketing purposes.

4. Data Sharing

We do not sell or share your personal data with external parties.

Information is shared only with:

• Your employer (the organization that provides your account)
• System administrators responsible for managing HR operations
• Service providers that support hosting and security (if applicable)

All sharing is done strictly for operational purposes.

5. Data Storage & Security

• All data is encrypted during transmission (HTTPS/SSL).
• Access to data is restricted to authorized personnel only.
• We apply industry-standard security measures to protect your information.
• Data is stored based on your organization’s retention policy.

6. User Rights

You may request your employer or system administrator to:

• Update personal information
• Correct inaccurate data
• Request account deletion
• Request data export (if supported by your organization)

Because the App is part of an enterprise HR system, data-related requests must be approved by your employer.

7. Children’s Privacy

The App is not intended for users under the age of 16.

8. Third-Party Services

The App may use third-party services for analytics, push notifications, or authentication. These services follow their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website and reflected in the “Last updated” date above.

10. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

Email: surehcs@lacviet.com.vn
Website: https://www.surehcs.com/
Company: Công ty Cổ phần Tin Học Lạc Việt
Address: 23 Nguyễn Thị Huỳnh, Phường Phú Nhuận, TP. Hồ Chí Minh